Privacy Notice

This privacy notice discloses the privacy practices for Spectrum Analytical, Inc.'s web sites. This privacy notice applies solely to information collected by our web sites. It will notify you of the following:

1. What personal information is collected from you through our web sites, how it is used, and with whom it may be shared
2. What choices are available to you regarding the use of your data
3. The security procedures in place to protect your information
4. How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on our web sites. We only have access to and collect information that you voluntarily give us via request submission or account creation. We do not sell or rent this information to anyone.

We use your information to contact you regarding request status, or to reply to any inquiry or contact from you. We do not share your information with any third party outside of our organization, other than as necessary to fulfill your request; for example, to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about new products or services.

Registration

In order to use our eServices site, you must first create an account by completing the Internet Access Agreement form. During registration, you are required to provide business information, and to read and agree to our terms and conditions. The provided information is used to verify that you are an existing client of Spectrum Analytical, Inc., to activate your account, to contact you when files have been posted to the web site, to send you request summaries, to contact you regarding request status, or to fill orders. If we have trouble processing a request, we will use this information to contact you. The same practices are also used with any information provided when submitting requests.

Security

We take precautions to protect your information both online and offline. Only employees who need information to perform a specific job function (for example, order and shipment preparation or client service) are granted access to personal information. The servers on which we store this information are kept in a secure environment.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any
• Change or correct any data we have about you
• Have us delete any data we have about you
• Cancel your account(s)
• Express any concern you have about our use of your data

Links

Our web sites may contain links to other web sites. We are not responsible for the content or privacy practices of other such web sites. We encourage our users to be aware when they leave our web site and to read the privacy statements of any other site that collects personal information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (413) 789-9018 or via email.